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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving 5.5 million customers. It stands out for its strong operational efficiency and customer service, offering a user-friendly experience similar to historic providers like EDF and Engie.
TotalEnergies electricity offers in France in September 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1891 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in September 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1031 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1718€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7502 |
| Avis Vérifiés | 4,4/5 | 206741 |
| iGraal | 4,5/5 | 4160 |
| Poulpeo | 4,0/5 | 188 |
| Selectra | 2,7/5 | 3102 |
| Overall rating | 4,34/5 | 221693 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and free. You can either call their customer service or visit the TotalEnergies website to start your application.
You’ll need to provide a few basic details, such as your name, address, and the preferred start date for your contract. TotalEnergies will then handle everything related to closing your previous contract with another supplier, so you don’t need to take any further steps.
Who is TotalEnergies ?
TotalEnergies is a major energy supplier in France, serving around 5.5 million electricity and gas customers. The group entered the French energy retail market by acquiring Lampiris in 2016, rebranding it as Total Spring in 2017, and later merging with Direct Energie in 2018 to become Total Direct Energie. In 2021, the supplier unified its operations under the TotalEnergies brand.
TotalEnergies is notable for its advanced information systems that streamline subscription and contract management. The company is active in electricity and gas supply, as well as investing in renewable energy with an operational capacity of 2 GW. Its activities also include ongoing development in energy transition projects and diversification beyond fossil fuels.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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