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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving around 5 million customers. It stands out for its advanced digital systems that offer simple contract management and has won multiple awards for customer service.
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0886 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1536€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.36/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,7/5 | 7676 |
| Avis Vérifiés | 4,4/5 | 216841 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3132 |
| Overall rating | 4,36/5 | 232893 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can start the process by visiting their website or calling their customer service number.
You’ll need to provide some basic information, such as your name, address, and (if you have it) the number from your electricity or gas meter. Once you’ve given these details and chosen your offer, TotalEnergies will take care of everything else, including cancelling your previous contract with your old supplier. You do not need to pay any fees to switch.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier created in 1924 and headquartered in Paris. It is one of the largest energy groups in the world, with over 100,000 employees globally and approximately 5 million gas and electricity customers in France. The company is listed on major stock exchanges, including Euronext Paris and the NYSE.
TotalEnergies entered the French retail energy market by acquiring Lampiris in 2016, later renamed Total Spring, then Direct Energie in 2018, before unifying these brands under Total Direct Energie and ultimately rebranding to TotalEnergies in 2021. The company operates across petroleum, natural gas, and, more recently, renewable energy, with a growing presence in green electricity production.
A key distinguishing feature of TotalEnergies is its advanced information systems, which streamline the management of contracts and subscriptions. It maintains significant commercial and operational capabilities inherited from Direct Energie. The company is recognized for its strong customer service infrastructure and adherence to industry transparency practices.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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