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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, with over 5 million customers. Its key advantage lies in operational efficiency and a consistently award-winning customer service, making it stand out from traditional providers.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,9/5 | 3134 |
| Overall rating | 4,48/5 | 236942 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and free. You can start the process by visiting the TotalEnergies website or by calling their customer service number.
You’ll need to provide a few basic details, such as your name, address, and information about your home or apartment. Once you sign up, TotalEnergies will handle closing your previous contract with your old supplier, so you don’t need to contact them yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier originating from the historic Total group founded in 1924. It is the largest alternative energy supplier in France with over 5 million customers. The company rapidly expanded its customer base by acquiring Lampiris in 2016 and Direct Energie in 2018, later merging and rebranding its retail energy activity as TotalEnergies in 2021.
TotalEnergies is active in the supply of electricity and natural gas to households and businesses. Its operations rely on advanced information systems and a nationwide commercial network. The group is engaged in electricity generation, including growing investments in renewable energy, now operating 2 GW of renewables capacity.
Headquartered in Courbevoie, TotalEnergies employs more than 100,000 people globally and had reported sales revenues of $195.6 billion in 2024. Its shares are publicly listed on Euronext Paris, NYSE, and the London Stock Exchange under the ticker TTE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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