Propane in France: providers, tariffs and getting started
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TotalEnergies is the leading alternative energy supplier in France, serving over 5 million customers. It stands out for its advanced digital systems and award-winning customer service, offering a streamlined experience close to that of historical providers.
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
TotalEnergies has an overall rating of 4.37/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3134 |
| Overall rating | 4,37/5 | 234202 votes |
There are different ways to contact TotalEnergies. Here are the main options:
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is simple, quick, and completely free, whether you are switching from another supplier or signing up for the first time.
You will be asked to provide basic information, such as your name, address, and details about your energy supply (like your meter number or previous supplier). Once you've submitted your details, TotalEnergies will handle closing your previous contract with your old supplier for you, so there are no extra steps or fees involved on your part.
TotalEnergies is a French energy supplier, originally founded in 1924. It is recognized as the largest alternative supplier in France, serving over 5 million electricity and gas customers nationwide. The company became a key player in the French residential energy market by acquiring Lampiris in 2016 (renamed Total Spring), then Direct Energie in 2018, merging these entities under the Total Direct Energie brand, before becoming TotalEnergies in 2021.
TotalEnergies manages a broad range of activities: electricity and gas supply for households and businesses, energy production—including renewable sources—energy trading, and related services. With operational expertise inherited from Direct Energie, which entered the liberalized French market in 2007, it relies on highly efficient information systems and a large commercial infrastructure.
The supplier is active in the energy transition, with investments in renewable energy production (2 GW of operational capacity) alongside its traditional oil and gas business. TotalEnergies is headquartered in Paris, employs over 100,000 people worldwide, and is publicly listed on major stock exchanges such as Euronext Paris, NYSE, and LSE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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