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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers. It stands out for its large scale and award-winning customer service, offering a user experience on par with historic providers.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3138 |
| Overall rating | 4,38/5 | 234206 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and completely free. You can start the process either by calling their customer service number or by visiting the TotalEnergies website.
To open your contract, you’ll need to provide some basic details, such as your name, address, and the type of energy you need. Once you’ve submitted this information, TotalEnergies will handle the switch for you, including closing your previous contract with your former supplier. You do not have to pay any fees for changing suppliers.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with roots dating back to 1924. The company became a significant player in the French electricity and gas retail market by acquiring Lampiris in 2016, rebranding it as Total Spring, then purchasing Direct Energie in 2018. These activities merged under the brand Total Direct Energie before becoming TotalEnergies in 2021.
With approximately 5.5 million electricity and gas customers in France, TotalEnergies is the leading alternative supplier in the country. The company is active in power and gas supply, energy production (including renewables), and digitalizing contract management. It operates advanced information systems and a large commercial network, enabling effective subscription and client management.
TotalEnergies is publicly listed and headquartered in Paris, employing over 100,000 people worldwide. Historically known for oil and gas activities, the group is increasingly investing in renewable energy, with 2 GW of renewable capacity operated. It is not state-owned and is listed on major international stock exchanges including Euronext Paris, NYSE, and LSE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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