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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier with over 5 million customers. It stands out for its robust digital systems and award-winning customer service, rivaling traditional historic providers.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3156 |
| Overall rating | 4,48/5 | 236964 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can either visit their website or call their customer service number to begin the process.
You’ll be asked to provide some basic information, such as your name, address, and, if possible, your meter number or a recent energy bill. After you sign up, TotalEnergies will handle the cancellation of your previous energy contract with your old supplier. This means you don’t have to pay any fees or deal with extra paperwork, and the changeover is handled smoothly for you.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier, originally created in 1924. It is one of the world’s largest energy companies, with over 5 million customers in France. The company became a major player in the French retail energy market through the acquisitions of Lampiris (2016) and Direct Energie (2018), consolidating its position under the brand Total Direct Energie, and rebranding as TotalEnergies in 2021.
TotalEnergies is active in electricity and natural gas supply for both residential and professional clients. The company is also involved in energy production, with investments in renewables, and operates internationally in oil, gas, and solar energy. As of 2024, it employs over 100,000 people worldwide and is headquartered in Courbevoie, France.
A key distinguishing feature is its advanced information systems, which streamline subscription and contract management. TotalEnergies has integrated former market leaders in alternative energy supply, benefiting from their operational expertise and market experience since the opening of competition in 2007.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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