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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. It stands out for its advanced digital systems and consistently award-winning customer service, comparable to historic energy providers.
TotalEnergies electricity offers in France in November 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in November 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0929 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1580€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7639 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4169 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,7/5 | 3109 |
| Overall rating | 4,34/5 | 223974 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is simple and free of charge. You can start the process by calling their customer service number or by visiting the TotalEnergies website and following the instructions to open a new contract.
You’ll need to provide some key information, such as your name, address, and details about your home or apartment. Once you’ve submitted your details, TotalEnergies will handle closing your previous energy contract for you. There are no fees for switching, and you can change suppliers at any time.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. The company became a major player in the French retail electricity and gas market after acquiring Lampiris (2016), Direct Energie (2018), and merging these brands under TotalEnergies in 2021. Headquartered in Courbevoie, TotalEnergies serves around 5 million electricity and gas customers in France and employs over 100,000 people worldwide.
TotalEnergies distinguishes itself by integrating activities from energy production to supply and distribution. Historically focused on oil and gas, the company has diversified into electricity, renewables, and related services, currently operating 2 GW of renewable energy capacity. TotalEnergies is publicly listed on Euronext Paris, the NYSE, and the LSE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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