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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. Its key strengths are a highly efficient customer service and powerful digital tools, making contract management easy and fast.
TotalEnergies electricity offers in France in January 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7719 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5050 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3118 |
| Overall rating | 4,35/5 | 224656 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can start the process by calling their customer service number or by visiting the TotalEnergies website.
You'll need to provide some basic information, such as your name, address, and the details of your home or apartment. Once you’ve submitted your details, TotalEnergies will handle closing your previous energy contract, so you don’t need to contact your former supplier. There are no fees for switching, and you can do this at any time.
Who is TotalEnergies ?
TotalEnergies is a French energy company established in 1924 and headquartered in Paris. As of 2024, it supplies gas and electricity to approximately 5 million customers in France. The company has over 100,000 employees worldwide and reported revenue of €187.97 billion in 2024.
TotalEnergies entered the French residential energy supply market by acquiring Lampiris in 2016, later rebranding it as Total Spring. In 2018, the group acquired Direct Energie, which it subsequently merged under the Total Direct Energie brand before transitioning to the TotalEnergies name in 2021.
TotalEnergies is active in the supply of electricity and natural gas to both residential and professional clients. The company emphasizes operational efficiency and has invested in information systems to streamline contract management and customer service operations.
Historically rooted in oil and gas, TotalEnergies is currently investing in renewable energy, operating 2 GW of renewable electricity capacity. The supplier is publicly listed on Euronext Paris, NYSE, and LSE under the symbol TTE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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