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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5 million customers. What sets it apart is its strong operational efficiency, making the customer journey as smooth as with historic suppliers, plus award-winning service recognized for its reliability.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3149 |
| Overall rating | 4,38/5 | 234217 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either visit their website or call their customer service number. The process is easy and completely free, with no fees for switching suppliers at any time.
You’ll simply need to provide some basic information, such as your name, address, and the details of the supply point (which can be found on your current bill). Once you’ve given these details, TotalEnergies will take care of closing your previous contract for you, so you don’t have to handle any extra paperwork or contact your old supplier.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. Formerly part of the oil and gas major Total, the group expanded into the electricity and gas supply market by acquiring Lampiris (2016) and Direct Energie (2018). These companies were later merged under the Total Direct Energie brand before being unified as TotalEnergies in 2021.
TotalEnergies is the largest alternative supplier in France, serving approximately 5.5 million residential and business customers. Its activities include electricity and natural gas supply, as well as increasing investments in renewable energy with a managed capacity of 2 GW. The company operates advanced information systems that streamline contract management and subscription processes.
TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE under the symbol TTE. It employs more than 100,000 people globally, with its headquarters in Paris.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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