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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving over 5 million customers. It is known for its highly efficient digital systems, offering an easy customer experience and service quality on par with historic providers.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.36/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,7/5 | 7676 |
| Avis Vérifiés | 4,4/5 | 216841 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3132 |
| Overall rating | 4,36/5 | 232893 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or go directly to their website. The process is straightforward and completely free.
You’ll need to provide a few basic details, such as your name, address, and preferred start date for the new contract. Once you submit your information, TotalEnergies will handle closing your previous energy contract on your behalf. This makes switching to TotalEnergies easy, with no interruption to your supply.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. Initially focused on oil, the group has since expanded into electricity and gas supply, becoming the leading alternative supplier in France with over 5 million customers.
TotalEnergies entered the retail energy market between 2016 and 2018 by acquiring Lampiris and Direct Energie, consolidating these brands under Total Direct Energie, and rebranding as TotalEnergies in 2021. The company operates in the supply of natural gas and electricity, including renewable energy production, with 2 GW of renewable capacity in operation.
TotalEnergies is noted for its robust information systems and large-scale commercial operations. The company is publicly listed on Euronext Paris, NYSE, and LSE. As of 2024, the group employs over 100,000 people worldwide and reported revenues of €187.97 billion.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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