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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier with over 5 million customers. It stands out for its advanced digital systems, a swift, award-winning customer service, and stable discounts compared to regulated rates.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3137 |
| Overall rating | 4,38/5 | 234205 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply visit their website or call their customer service number. The process is straightforward and free – you can choose or switch suppliers at any time without paying any fees.
You’ll need to provide some basic information, such as your name, address, and details about your home or the meter if available. Once you complete the sign-up, TotalEnergies will take care of closing your previous contract for you, so there is no extra paperwork or action required on your part.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier headquartered in Paris, operating since 1924. With over 100,000 employees worldwide, it serves approximately 5 million electricity and gas customers in France. Originally an oil and gas company, TotalEnergies expanded into the supply of electricity and gas by acquiring Lampiris in 2016, followed by Direct Energie in 2018. These entities were unified under the TotalEnergies brand in 2021.
TotalEnergies is active in electricity and gas supply, renewable energy production, and energy services. The company manages a renewable energy portfolio of about 2 GW in France and globally. It is listed on major stock exchanges, including Euronext Paris, NYSE, and LSE. TotalEnergies invests in digital tools to facilitate contract management and customer engagement and has won several national awards for its customer service in recent years.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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