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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the leading alternative energy supplier in France, serving over 5 million customers. What sets it apart is its robust digital systems that simplify contract management and a reputation for stable discounts and award-winning customer service.
TotalEnergies electricity offers in France in November 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in November 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1012 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1692€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7655 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4172 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,7/5 | 3109 |
| Overall rating | 4,34/5 | 223995 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply visit their website or call their customer service number. The process is quick, easy, and completely free of charge.
You'll need to provide some basic information, such as your name, address, and details about your home. Once you have signed up, TotalEnergies will take care of closing your previous energy contract for you, so you do not need to contact your old supplier yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with origins dating back to 1924. Initially involved in petroleum, the company has evolved to operate globally across the electricity, gas, renewables, and petroleum sectors. It is headquartered in Courbevoie and employs over 100,000 people worldwide.
TotalEnergies became a major alternative energy supplier in France through the acquisition of Lampiris in 2016 (later renamed Total Spring), followed by Direct Energie in 2018, consolidating these activities under the TotalEnergies name in 2021. The supplier now serves around 5 million electricity and gas customers in France.
A key feature of TotalEnergies is its advanced information systems, which streamline contract management and customer subscriptions. The company operates in both conventional and renewable energy production, currently managing 2 GW of renewable capacity. TotalEnergies is publicly listed on major stock exchanges including Euronext Paris, NYSE, and LSE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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