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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers nationwide. It stands out for its advanced digital systems and award-winning customer service, rivaling historic providers like EDF and Engie.
TotalEnergies electricity offers in France in March 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in March 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0945 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1615€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.38/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,1/5 | 8079 |
| Avis Vérifiés | 4,4/5 | 217745 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3137 |
| Overall rating | 4,38/5 | 234205 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and completely free. You can either call their customer service number or visit the TotalEnergies website to start your new contract.
You will need to provide some basic information, such as your name, address, and details about your home or apartment. Once you have submitted your details, TotalEnergies will take care of cancelling your old contract with your previous supplier. There are no fees for switching, and you can sign up at any time.
Who is TotalEnergies ?
TotalEnergies is a French energy group founded in 1924 and headquartered in Paris. With over 100,000 global employees, it operates in over 130 countries. In France, TotalEnergies supplies electricity and gas to approximately 5.5 million household and professional customers, making it the leading alternative supplier in the market.
Originally known for its oil and gas business, the company entered the French energy supply market by acquiring Lampiris in 2016 and Direct Energie in 2018. After several rebrandings, the supplier became TotalEnergies in 2021.
TotalEnergies’ activities cover oil, natural gas, electricity generation, renewables, and energy trading. The supplier has invested in renewable energy production, with an operated capacity of around 2 GW in France, and is developing its low-carbon energy portfolio.
Main distinguishing features include strong information systems for contract management, extensive customer service infrastructure, and rapid market expansion through acquisitions. TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE under the symbol TTE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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