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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the leading alternative energy supplier in France, serving around 5 million customers. It stands out for its advanced technology and large-scale customer service, offering efficiency similar to historic providers like EDF and Engie.
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0886 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1536€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7465 |
| Avis Vérifiés | 4,4/5 | 215460 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3128 |
| Overall rating | 4,35/5 | 231297 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, simply visit their website or call their customer service number. The process is quick, straightforward, and completely free of charge.
You will need to provide some basic information, such as your name, address, and details about your home or apartment. TotalEnergies will then take care of cancelling your previous contract for you, so you don't need to contact your former supplier yourself. Switching suppliers in France is always without fees, and you are free to choose or change your energy provider at any time.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier founded in 1924. Originally known for petroleum activities, the company has expanded into electricity and gas supply, serving approximately 5 million residential and business customers in France. Its energy division grew significantly after the acquisition of Lampiris in 2016 (renamed Total Spring in France), followed by Direct Energie in 2018, before merging under the Total Direct Energie brand and evolving into TotalEnergies in 2021.
TotalEnergies is now active in electricity and gas supply, as well as power and gas production, including renewables (with 2 GW of renewable capacity operated in France). Its main features include a large customer base, strong information systems, and significant investments in digital tools for contract management. The company is listed on major stock exchanges such as Euronext Paris, NYSE, and LSE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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