Propane in France: providers, tariffs and getting started
TotalEnergies : electricity and gas supplier in France
All prices displayed on this page are all taxes included (unless otherwise stated). Learn more.
Information & subscription
To sign up :
Compare energy plans online
Quickly find and compare the best offers for your business or home.
TotalEnergies is France’s leading alternative energy supplier, with over 5 million customers. It stands out for its robust digital systems, clear offers, and customer service regularly ranked among the best in the market.
TotalEnergies electricity offers in France in January 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
Cheapest
Fixed price
Fixed price
Fixed price
Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7719 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 5050 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3118 |
| Overall rating | 4,35/5 | 224628 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or visit their official website to start the process. It is quick, straightforward, and completely free of charge—there are no switching or sign-up fees, no matter who your current supplier is.
You will need to provide some basic information, such as your name, address, and contact details, as well as details about your current energy use (for example, your meter number or a recent bill if available). Once you’ve given this information, TotalEnergies will handle closing your previous contract with your old supplier, so you don’t need to take any extra steps yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier established in 1924. It is one of the largest suppliers in France, serving around 5.5 million gas and electricity customers. The company first entered the French energy supply market in 2016 by acquiring Lampiris, later rebranding as Total Spring, and subsequently merging with Direct Energie to form Total Direct Energie before adopting the name TotalEnergies in 2021.
TotalEnergies operates across the entire energy value chain, including electricity and gas supply, energy production from both fossil fuels and renewables, and related support services. The company is also investing in renewable energy, with approximately 2 GW of installed renewable generation capacity. TotalEnergies employs over 100,000 people worldwide and is headquartered in Paris.
The company is publicly listed on several stock exchanges, including Euronext Paris and the NYSE under the ticker TTE. It is not state-owned, and its major shareholders include BlackRock, The Vanguard Group, and an employee shareholding plan. TotalEnergies has received multiple industry awards for the quality of its customer service.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
Electricity in France: Tariffs and Types of Offers in 2026
Engie Contact: Customer Service & Phone Numbers
EDF contact number in France: phone & customer service
Green Energy in France: Providers, Offers, Tariffs in 2026
How to switch to a new energy supplier in France?
Read the reviews