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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5.5 million customers. It stands out for its advanced digital systems that make sign-up and contract management simple, and for consistently high-performing customer service recognized by multiple industry awards.
TotalEnergies electricity offers in France in September 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1891 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in September 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1058 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1754€.
Cheapest
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7447 |
| Avis Vérifiés | 4,4/5 | 205313 |
| iGraal | 4,5/5 | 4150 |
| Poulpeo | 4,0/5 | 188 |
| Selectra | 2,7/5 | 3101 |
| Overall rating | 4,34/5 | 220199 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is straightforward and free of charge. You can start the process by either calling their customer service number or visiting the TotalEnergies website.
You will need to provide some basic information, such as your name, address, and details about your home or apartment. Once you sign up, TotalEnergies will handle closing your previous contract with your current supplier, so you do not need to take any extra steps.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier with around 5.5 million electricity and gas customers in France. The supplier emerged on the French market after acquiring Lampiris in 2016 and Direct Energie in 2018, gradually rebranding to Total Spring, Total Direct Energie, and ultimately, TotalEnergies in 2021.
TotalEnergies is involved in the supply of electricity and natural gas to both residential and professional customers. The company benefits from advanced information systems that streamline subscription and contract management processes. It also invests in renewable energy, with over 2 GW of operating capacity.
Historically rooted in petroleum, TotalEnergies has strengthened its presence in the energy sector through acquisitions and technological innovation. The company's operations include energy production, distribution, and continuous development in the renewables field within France and internationally.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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