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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving around five million customers. The company stands out for its powerful digital systems and large-scale operations, enabling fast sign-up and a customer service regularly ranked among the nation’s best.
TotalEnergies electricity offers in France in December 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1793 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1208€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in December 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1005 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1683€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7704 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4179 |
| Poulpeo | 4,0/5 | 190 |
| Selectra | 2,8/5 | 3116 |
| Overall rating | 4,34/5 | 224056 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies is easy and free of charge. You can get started simply by visiting their website or calling their customer service number.
You will need to provide some basic information such as your name, address, and the details of your energy supply point (found on your bill if you are already connected). Once you have signed up, TotalEnergies will take care of closing your previous contract, so you don’t need to contact your former supplier yourself. This makes switching or starting a new contract straightforward and convenient.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier based in Paris, with origins dating back to 1924. Initially created as an oil company, the group transitioned into the power and gas retail market in France through acquisitions, notably Lampiris in 2016 and Direct Energie in 2018, which later formed the foundation for TotalEnergies' current operations under a unified brand since 2021.
TotalEnergies supplies electricity and gas to approximately 5 million customers in France. The company is present across the energy value chain, including electricity and gas supply, production from both fossil and renewable sources, and is investing in renewable energy capacity, with 2 GW operated in France.
With more than 100,000 employees worldwide, TotalEnergies is one of the world's largest energy groups. The company is publicly listed and operates on several stock exchanges, including Euronext Paris and the NYSE under the ticker TTE.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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