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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier with around 5 million customers. It stands out for its high-performance digital systems, award-winning customer service, and the backing of a major international energy group.
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Heures Eco Electricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0886 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1536€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7465 |
| Avis Vérifiés | 4,4/5 | 215460 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3128 |
| Overall rating | 4,35/5 | 231297 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or visit their website to begin the process. It’s simple and completely free—there are no switching fees or penalties.
You’ll need to provide some basic details like your name, address, and information about your residence or meter. Once you have given this information, TotalEnergies will take care of cancelling your current energy contract with your previous supplier, so you don’t have to manage that yourself. The switch is designed to be straightforward and seamless for customers.
Who is TotalEnergies ?
TotalEnergies is a major French energy company established in 1924 and headquartered in Paris. It serves approximately 5 million residential and business customers in France for electricity and gas. TotalEnergies is publicly traded and operates in over 130 countries, employing more than 100,000 people worldwide.
The company became an energy supplier in France by acquiring Lampiris in 2016 (renamed Total Spring), and then Direct Energie in 2018. These activities were merged under the Total Direct Energie brand before being rebranded as TotalEnergies in 2021.
TotalEnergies is historically active in oil and gas but now invests in renewable energy, with around 2 GW of renewables capacity in operation. Its energy supply business is distinguished by advanced information systems that support contract management and customer service.
The company manages both electricity and gas supply and focuses on expanding in the growing renewable sector. TotalEnergies regularly receives industry awards for its operational efficiency and customer relations practices.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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