TotalEnergies : electricity and gas supplier in France

TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers. It stands out for its strong operational efficiency—thanks to advanced digital tools and award-winning customer service—matching the experience offered by historic providers like EDF and Engie.

TotalEnergies electricity offers in France in April 2026

TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.

Cheapest

Fixe 2 ans Électricité

View offer

Subscription

188

€/year

Annual budget

1204

€/year

Cheapest

Heures Eco Electricité

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Subscription

188

€/year

Annual budget

1204

€/year

Fixed price

Standard Fixe Électricité

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Subscription

188

€/year

Annual budget

1231

€/year

Fixed price

Verte Fixe Electricité

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Subscription

188

€/year

Annual budget

1249

€/year

Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.

TotalEnergies gas offers in France in April 2026

TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.

Cheapest

Spéciale Gaz

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Consumption

0.1013

€/kWh

Subscription

344

€/year

Annual budget

1706

€/year

Fixed price

Standard Fixe Gaz

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Consumption

0.1176

€/kWh

Subscription

344

€/year

Annual budget

1926

€/year

Fixed price

Fixe 2 ans Gaz

View offer

Consumption

0.124

€/kWh

Subscription

344

€/year

Annual budget

2012

€/year

Fixed price

Verte Fixe gaz

View offer

Consumption

0.1259

€/kWh

Subscription

344

€/year

Annual budget

2037

€/year

Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.

Is TotalEnergies recommended? Read the reviews

TotalEnergies global rating in France:

4.48 /5

Global rating based on 236974 reviews

Read the reviews

TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.

How to contact TotalEnergies in France ?

There are different ways to contact TotalEnergies. Here are the main options:

• By phone at 09 70 80 69 69
• Using their contact form
• By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
• By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS

Phone

09 70 80 69 69

Contact form

Open contact form

Postal address

TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15

Headquarters

2bis rue Louis Armand - 75015 PARIS

How to sign up for a contract with TotalEnergies ?

To sign up for an electricity or gas contract with TotalEnergies in France, you can simply call their customer service number or visit their official website. The process is straightforward, quick, and free of charge. You do not have to pay any fees for switching suppliers or signing up for a new contract.

You will need to provide some basic information, such as your name, address, and the details of your current electricity or gas meter (for example, the meter number or the last meter reading). Once you have completed the application, TotalEnergies will take care of closing your previous contract with your old supplier. This means you do not need to contact your old supplier yourself—the transition will be handled for you.

Who is TotalEnergies ?

TotalEnergies is a French energy supplier and a major international group headquartered in Courbevoie, France. Founded in 1924, the company counts over 100,000 employees worldwide and reported revenues of $195.6 billion in 2024. TotalEnergies is publicly listed on Euronext Paris, NYSE, and LSE under the ticker TTE.

As of 2026, TotalEnergies is the leading alternative supplier in France, with more than 5 million customers in the French residential and professional markets. The company built its presence in the French electricity and gas supply sector through the acquisition of Lampiris in 2016 (renamed Total Spring), followed by Direct Energie in 2018. It consolidated these activities under the brands Total Direct Energie and, since 2021, TotalEnergies.

TotalEnergies operates across all energy sectors: oil, natural gas, renewables, and electricity production and supply. The group has made investments in renewable energy, operating 2 GW of renewable production capacity. It also provides digital tools for contract management and customer service, as well as differentiated solutions for both private individuals and businesses, including dynamic and special billing options.

The group has received multiple awards for customer service and operational excellence. According to recent data, it registers 18 complaints per 100,000 residential contracts and maintains an average email response time of 7 hours. TotalEnergies adheres to the 13 good practices recommended by the French Energy Regulatory Commission (CRE) for transparency in energy supply.