Gas and Electricity in France: Offers & Providers in 2025
TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s largest alternative energy supplier, serving over 5.5 million customers. It stands out for combining the efficiency and scale of historic energy giants with award-winning customer service and advanced digital contract management.
TotalEnergies electricity offers in France in July 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1936 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in July 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1062 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1719€.
Cheapest
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.25/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7364 |
| Avis Vérifiés | 4,3/5 | 202840 |
| iGraal | 4,5/5 | 4141 |
| Poulpeo | 4,0/5 | 188 |
| Selectra | 2,7/5 | 3098 |
| Overall rating | 4,25/5 | 217631 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and free. You can either visit their website or call their customer service number to start the process.
You'll need to provide some basic information, such as your name, address, and the details of your meter or the previous contract if you have them. TotalEnergies will then finalize your new contract and handle cancelling your previous supplier’s contract for you, so you don’t need to contact them yourself.
Who is TotalEnergies ?
TotalEnergies is a major energy supplier in France, serving around 5.5 million electricity and gas customers. The company entered the retail energy market by acquiring Lampiris in 2016, which was rebranded as Total Spring the following year in France. In 2018, Total purchased Direct Energie, merging both entities under Total Direct Energie, before becoming TotalEnergies in 2021.
TotalEnergies operates primarily in electricity and gas supply for residential and professional clients in France. The company also invests in renewable energy, with an operated capacity of 2 GW in this sector. It leverages advanced information systems to facilitate contract management and subscription processes, rooted in the operational expertise of Direct Energie, active since energy market liberalization in 2007.
Historically known for its presence in oil and gas, TotalEnergies is progressively expanding its renewable energy activities in line with broader energy transition trends. The company is recognized for its large commercial infrastructure and extensive presence in the French energy market.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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