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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the leading alternative energy supplier in France, serving over 5 million customers. It stands out for its robust digital systems, award-winning customer service, and consistently lower prices than regulated energy rates.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3166 |
| Overall rating | 4,48/5 | 236974 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service or visit their official website. The process is simple, quick, and completely free—there are no fees for switching energy suppliers.
You will be asked to provide some basic information, such as your name, address, and contact details. Once your sign-up is complete, TotalEnergies will take care of closing your previous contract with your old supplier. This means you do not need to contact your former supplier yourself, making the switch easy and seamless.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier founded in 1924, with its headquarters in Courbevoie. As of 2024, it employs over 100,000 people worldwide and serves more than 5 million customers in France. The company is listed on Euronext Paris, the NYSE, and the LSE under the symbol TTE.
TotalEnergies entered the French retail electricity and gas market by acquiring Lampiris in 2016, later renamed Total Spring, and then Direct Energie in 2018. These entities were consolidated under the brand Total Direct Energie, which became TotalEnergies in 2021. The company is active in the supply of electricity and gas to both individuals and professionals.
TotalEnergies is a major player in oil and gas but has invested significantly in renewable energy production, with 2 GW of installed renewable capacity. Its operational distinction comes from highly efficient information systems and a large commercial infrastructure, facilitating easy contract management and client onboarding.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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