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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is the largest alternative energy supplier in France, serving over 5 million customers. It stands out for its advanced customer service and efficient digital systems, offering an experience on par with historic suppliers like EDF and Engie.
TotalEnergies electricity offers in France in April 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in April 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1013 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1706€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.48/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,4/5 | 8964 |
| Avis Vérifiés | 4,5/5 | 219600 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 3,1/5 | 3160 |
| Overall rating | 4,48/5 | 236968 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is straightforward, quick, and free of charge.
You just need to provide some basic information, such as your full name, address, and details about your current or new home. TotalEnergies will then manage the cancellation of your existing contract with your previous supplier, so you do not need to take any additional steps.
Who is TotalEnergies ?
TotalEnergies is a French multinational energy supplier founded in 1924. With more than 100,000 employees worldwide and revenues of $195.6 billion in 2024, it operates in over 130 countries. The group’s activities span oil, natural gas, electricity, renewables, and energy storage. Its headquarters are in Courbevoie, France.
Since entering the French retail energy market, TotalEnergies has grown to over 5 million customers in France, making it the country’s leading alternative supplier. The company expanded its position through acquisitions, notably purchasing Lampiris in 2016 and Direct Energie in 2018, and uniting activities under the TotalEnergies brand from 2021.
TotalEnergies is active in the production, distribution, and supply of electricity and gas, as well as developing renewable energy sources. The company manages around 2 GW of renewable capacity in France and is listed on Euronext Paris, the NYSE (ADR), and LSE. It adheres to the transparency best practices established by the French energy regulator.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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