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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers. It stands out for its robust digital systems and award-winning customer service, rivalling historical providers like EDF and Engie.
TotalEnergies electricity offers in France in October 2025
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Standard Fixe Électricité, priced at 0.1891 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1291€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in October 2025
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.1011 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1691€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.34/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7593 |
| Avis Vérifiés | 4,4/5 | 208867 |
| iGraal | 4,5/5 | 4166 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,7/5 | 3107 |
| Overall rating | 4,34/5 | 223924 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
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Contact form
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Headquarters
How to sign up for a contract with TotalEnergies ?
Signing up for an electricity or gas contract with TotalEnergies in France is easy and free of charge. You can start the process either by calling their customer service number or by visiting the TotalEnergies website.
During the sign-up, you’ll need to provide some basic information, such as your name, address, and contact details. Once you submit your request, TotalEnergies will take care of cancelling your previous contract with your old energy supplier. This means you don’t have to manage the switch yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier founded in 1924. Initially active in oil, the company gradually diversified into electricity and gas, notably through acquisitions such as Lampiris (2016) and Direct Energie (2018). In 2021, it consolidated its energy supply activities under the TotalEnergies brand, serving over 5 million residential and business customers in France.
TotalEnergies operates across several segments: electricity and gas supply, energy production, and growing investments in renewables, with over 2 GW of installed renewable capacity. The firm is recognized for its large-scale operations, advanced information systems, and emphasis on operational efficiency.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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