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TotalEnergies : electricity and gas supplier in France
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TotalEnergies is France’s leading alternative energy supplier, serving over 5 million customers. What sets it apart is its robust digital systems and a customer service recognized for speed and efficiency, repeatedly awarded “Service Client de l’Année.”
TotalEnergies electricity offers in France in February 2026
TotalEnergies currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Fixe 2 ans Électricité, priced at 0.1783 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1204€.
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Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
TotalEnergies gas offers in France in February 2026
TotalEnergies also offers 4 gas plans in France for residential customers. Their most competitive plan is Spéciale Gaz, priced at 0.0886 €/kWh. For an average household consuming 13,450 kWh of gas per year, this would mean an estimated annual bill of 1536€.
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Comparison based on household gas consumption of 13,450 kWh per year in Toulouse. This table only shows plans with prices available under standard tariff options. Some offers have specific conditions (dual-only, etc.) that make them harder to compare with standard plans. Learn more about the Selectra Score.
Is TotalEnergies recommended? Read the reviews
TotalEnergies global rating in France:
TotalEnergies has an overall rating of 4.35/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 3,4/5 | 7495 |
| Avis Vérifiés | 4,4/5 | 215858 |
| iGraal | 4,6/5 | 5053 |
| Poulpeo | 4,0/5 | 191 |
| Selectra | 2,8/5 | 3131 |
| Overall rating | 4,35/5 | 231728 votes |
How to contact TotalEnergies in France ?
There are different ways to contact TotalEnergies. Here are the main options:
- By phone at 09 70 80 69 69
- Using their contact form
- By mail at their postal address: TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15
- By reaching their headquarters at: 2bis rue Louis Armand - 75015 PARIS
More about TotalEnergies:
Phone
Contact form
Postal address
Headquarters
How to sign up for a contract with TotalEnergies ?
To sign up for an electricity or gas contract with TotalEnergies in France, you can either call their customer service number or visit their official website. The process is simple, straightforward, and completely free for all new customers.
You will be asked to provide some basic information, such as your name, address, and the details of your current energy meter if available. Once you submit your information, TotalEnergies will handle the closing of your previous contract with your old supplier for you. This means you do not need to pay any fees or manage the cancellation yourself.
Who is TotalEnergies ?
TotalEnergies is a French energy supplier and one of the largest alternative market players in France, serving approximately 5 million gas and electricity customers. The group entered the French retail energy market in 2016 by acquiring Lampiris, then purchased Direct Energie in 2018. The combined entities successively operated under the brands Total Spring and Total Direct Energie before being unified as TotalEnergies in 2021.
TotalEnergies is a subsidiary of TotalEnergies SE, a multinational with origins dating back to 1924. Its activities cover electricity and gas supply, as well as the production and development of renewable energy, with 2 GW of renewable generation capacity in operation. TotalEnergies benefits from robust information systems and a large-scale commercial structure, enabling streamlined contract management and customer interactions.
The company operates throughout France and has a workforce of over 100,000 employees worldwide. TotalEnergies is publicly listed and headquartered in Paris. Its energy supply operations are complemented by wider activities in oil, gas, and renewables on a global scale.
Choosing your energy provider in France
TotalEnergies is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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