Primeo at a glance
Primeo Energie Group is a well-established Swiss utility that has operated in the Basel region for over a century. The French subsidiary launched in 2021, targeting cost-conscious households with a deliberately simple offer structure: one fixed-price plan and one indexed plan, both positioned below the government-regulated tariff (TRV).
Primeo electricity offers
Primeo keeps things simple with two residential electricity offers. The fixed-price plan locks your rate for one year, protecting you against tariff increases. The indexed plan tracks the regulated tariff with a built-in discount, so you always pay less than the government-set reference price while benefiting from any future decreases.
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Both offers deliver the same electricity through the national Enedis grid — identical quality, identical safety. The only difference is the commercial contract. Switching between offers or back to another supplier is free and instantaneous under French energy regulation.
Primeo Énergie contact & company details
| Information | Details |
|---|---|
| Year founded | 2014 |
| Country of origin | France |
| Number of customers | 170000 |
| Number of employees | 53 (exercice 2024) |
Hours: Lundi – Vendredi : 8h30 à 18h30
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Primeo: pros and cons
Primeo appeals to budget-conscious households who value simplicity over brand recognition. Here is how it stacks up.
- Competitive prices consistently below the TRV
- Backed by a century-old Swiss energy group
- Simple, transparent offer structure (no hidden fees)
- Free switching, no commitment period
- No English-speaking customer service
- Electricity only — no gas or dual offers
- Newer in France, limited track record so far
- Fewer digital tools than major competitors
How to subscribe to Primeo
Subscribing to Primeo takes about 10 minutes. Since Primeo does not offer English support, calling Selectra is the easiest path for non-French speakers.
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Frequently asked questions
Primeo Energie is the French subsidiary of Primeo Energie Group, a Swiss energy company headquartered in Basel. The group has over a century of experience in energy production and distribution in Switzerland, and entered the French residential electricity market in 2021 with competitive fixed-price and indexed offers.
Generally, yes. Primeo's fixed-price plan is typically priced below the regulated tariff (TRV) set by EDF. Their indexed offer also applies a discount on the TRV reference. However, exact savings depend on your consumption profile and meter power — call 09 87 67 17 74 for a personalised comparison.
No. Primeo's customer service operates exclusively in French. English speakers can subscribe and manage their contract through Selectra's bilingual advisors at 09 87 67 17 74, who handle the entire process on your behalf.
Yes. Switching is free, instant, and without interruption. Your new Primeo contract starts immediately and your previous supplier is automatically notified. There is no cancellation fee in the French electricity market — you can switch back at any time.