Propane in France: providers, tariffs and getting started
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Alpiq is a Swiss electricity supplier known for offering prices that are always below the regulated tariffs in France. What sets Alpiq apart is its consistently high-rated French-based customer service, recognized by multiple industry awards.
Alpiq currently offers 4 electricity plans in France for residential customers. Their most affordable plan is Électricité Stable, priced at 0.1673 €/kWh (Base tariff for meters under 36 kVA). For an average household consuming 5,700 kWh per year, this plan would result in an annual electricity bill of 1141€.
Comparison based on household consumption of 5,700 kWh per year and a 6 kVA power rating in Toulouse. This table only shows offers with available prices under standard tariff options. Some offers have specific conditions (dual-only, Linky-only, etc.) which make them harder to compare with standard plans. Learn more about the Selectra Score.
Choosing your energy provider in France
Alpiq is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
Alpiq has an overall rating of 4.81/5, based on all reviews collected from various forums. This is considered very positive among customers in France, though ratings may differ slightly from one platform to another.
| Platform | Ratings | Number of ratings |
|---|---|---|
| Trustpilot | 4,9/5 | 5534 |
| Avis Vérifiés | 4,5/5 | 911 |
| Selectra | 3,5/5 | 186 |
| Overall rating | 4,81/5 | 6712 votes |
There are different ways to contact Alpiq. Here are the main options:
To sign up for an electricity or gas contract with Alpiq in France, simply visit their website or call their customer service number. The process is straightforward, quick, and completely free of charge.
You will need to provide a few basic details, such as your name, address, and information about your current energy supply. Once you have submitted your information, Alpiq will take care of closing your existing contract with your previous supplier, so you don’t need to contact them yourself. Switching to Alpiq is easy and there are no fees for changing energy suppliers in France.
Alpiq is an energy supplier founded in Switzerland in 1890. It operates in electricity generation and supply, with more than a century of experience in the sector. The company entered the French energy market in 2002, initially serving professional clients, and expanded to residential electricity supply in France in 2020.
Alpiq manages energy activities across several European countries and supplies electricity to over 270,000 customers. Its operations include electricity and gas supply for both private individuals and businesses. The company employs around 1,200 people and is headquartered in Lausanne, Switzerland.
Alpiq is not publicly listed and its principal shareholders are EOS Holding SA, Schweizer Kraftwerksbeteiligungs-AG, and a consortium of Swiss shareholders, each holding one-third of the company. Alpiq’s recent annual revenue was €2.24 billion for the 2024 fiscal year.
The supplier adheres to the 13 best practices for transparency as set by the French Energy Regulatory Commission (CRE). Alpiq’s customer service and operations for French clients are based in France.
Choosing your energy provider in France
Alpiq is not the only energy supplier. In France, the electricity and gas markets are fully open to competition, so you can choose and switch providers as often as you like, completely free of charge. For advice on finding the best option for your needs, call a Selectra English-speaking advisor.
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